Forest Heating & Cooling ("we," "us," or "our"): your privacy matters when you visit our website or reach out for a quote. This policy describes the personal information we gather through this site, the purposes it serves, and the steps we take to keep it safe, so you can engage with our team with confidence.
Details You Provide
Only what you provide, only when you provide it. Our quote form requests five things: your name, a phone number, an email address, the location of the job, and a summary of the service you are seeking. We do not gather any further personal details through the website itself.
Ways Your Information Is Used
Your details put to work for you. We use the information you submit to reply to your enquiry, prepare an accurate quote, arrange a convenient appointment time, and carry out the service you asked for. Occasionally we may follow up to confirm a booking or check that the work met your expectations.
Safeguards for Your Details
Good stewardship of your information guides our practices. Only employees and service partners with a direct role in serving you may see your details, storage is protected by safeguards suited to its sensitivity, and outdated records are purged on a regular schedule. We do not sell, share for marketing, or trade the information you entrust to us.
Cookies on This Website
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
How Usage Is Measured
Understanding how visitors move through the site helps us improve it, so we review anonymized usage statistics from time to time. Page views, referral sources, and similar counts are examined in aggregate, never tied to an individual. This practice keeps the website honest about its own performance while leaving your privacy intact.
Your Privacy Choices
Access, correction, and deletion are rights you can exercise without fuss. A note to the address below is all it takes for us to show you the personal information on file, amend anything that needs amending, or close out your record. You can also ask us to stop contacting you at any point.
Contact Us
For anything related to your privacy, from a quick question to a formal request concerning your records, the fastest route is a direct message to our office, and the details you need to do so are right here:
Forest Heating & Cooling
Email: contact@forestheatingcooling.ca
Forest, ON